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Terms & Conditions

TERMS & CONDITIONS It is our intent that Unicon customers are satisfied with their purchases, receive their products on time and are completely satisfied with the quality and service that they deserve. We have drafted our policies so our clients know what to expect if something goes wrong. This protects both Unicon and the client, and will avoid any miscommunication Defective Products Should you come across any defective product after you receive it, please notify us immediately. Many manufactures offer replacement or repair of defective goods, but as a distributor we are obligated to inform the manufacturers immediately. The customer is responsible for paying the return freight for the item. If the material is proven defective, the return freight charges will be refunded in the form of store credit, when a freight receipt is presented by the customer. Exchanges are allowed for defective merchandise only. Freight Damage If you notice damage upon receipt of the goods, do not sign for them. If you sign for these damaged goods, it will be your responsibility to collect from the freight company. If these goods are refused, Unicon can begin immediate negotiations with the carrier. Unicon will do our best to prevent these situations from occurring, however there are situations that are sometimes out of our control. Order are on a first come first served basis. Please note that of special arrangements for expedited service are requested, the material will be shipped in this order. ALL Material will not be shipped until paid for in full. Once paid for, these orders will be shipped the following business day. We accept Visa,Mastercard,Amex,PayPal, Money Orders, Bank Transfers. Refunds: NO REFUNDS, NO EXCEPTIONS, All returns will be applied to store credit only. Warranty Claims: All warranty claims must be handled through their respective manufacturers. We will do our best to help aid you any way we can. Give us a call first to see if we can be of assistance.